Been using TurboTax for over a decade and used to love it, but now it seems to be buggy. For example it kept asking if I wanted to keep a 1099-DIV in the "Review" phase because it thought it was blank, but when when went back to Income & Investments I could see it was there.
Plus, to even submit this review, I have to opt in to emails for some reason, it says "You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications." as I am submitting this review.
I enjoy the formating and the way it makes filing easy. However because it lobbies our govt to continue making tax filing difficult to keep themselves in business to the detriment of the average american Intuit turbotax can suck nuts
Using turbotax was a very easy process. The website walked by through each step to file taxes. I've used turbotax for many years now and will continue to do so.
Pros: My employment status changed this year, I moved
I have been using TurboTax for a few years and I am very pleased with their product. It is very intuitive and the nice thing about their program is that I can start inputing my information early, getting a head start and adding as I need to.