Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Educates and Interacts!
on February 24, 2025
Posted by: K2Kate
from Sag Harbor, New York
This has been simple and supportive. I sat with my son ( his return)and he learned a lot , it's a growth edge for him and I greatly appreciate the way this company interacts and educates throughout process.
I've used Turbo Tax for many years. It's easy to use and takes you step-by-step through the process. The "Learn More" explanations are extremely helpful. I've recommended this tax product to family members and friends.
Changes made in the software since last year made navigation more difficult and actually created conditions where I inadvertently wiped out prior year reporting that would have aided in the 2024 filing. Also, TT keeps promising discounts, but this never materializes at check out. That's not the right way to do business.
Love the available explanations for everything, but the constant upgrade request (add max, etc) and frequent emails are abhorrent. Getting 2-3 emails from turbo tax a day for several days a week is ridiculous.