Years before was easier to use Turbo Tax now it’s a hard time. For sure you building it this way to force people to connect to your agents and pull the maximun amount of money from their package.
In years past the process of the system walking you through filling out the return was pretty simple and it would start back up exactly where you left off. I don't know what changed this year but the questions are not as good and when it says to pick up where you left off it is not going to the exact place like it used to. This year I found it more confusing than in years past.