I have always had a great user-friendly experience with this platform. I have been using now for five years and absolutely for the foreseeable future! Keep up the great work!
Bait and switch filing preparation and filing fees. Don't like paying state e-file fee and prefer to mail return for free. The option to e-file federal return for free and mail state return for free was not apparent or available. I HATE fees!!!!!! Can't review tax forms during tax software interview.