Experience with TurboTax is fair. Reason: modules, in part, are not fully illustrated or with complete clarity. The chat/community is not answering my questions. Specifically: for Federal and State the form 1040 is not displayed after the data entry is made in sequence. Recommend a software update be made to make it so as one proceeds. I was ready to file and ONLY on final review was I able print and review the actual forms. Discovered a duplicate error amount, corrected, now ok. Finally, was connected to a live person after a cumbersome process. Not good for a senior citizen!!
Very thorough and easy. I moved to another state last year and Turbo Tax guided me through the partial-year resident for both states. Very easy to understand.
Pros: My employment status changed this year, I moved
Outstanding - I have been using you for many years
on February 24, 2025
Posted by: Denny Bil
from Sergeant Bluff, IA
I love everything about it except for the constant request to upgrade at the end when filing. Especially when my taxes are pretty simple to do. Otherwise great!
I made a mistake on my Social security number and it was corrected, There was no error on my son's social security number or his name I won't be receiving a 1095.