Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME!!!!
on April 1, 2026
Posted by: GETAFLUSH
from FLORIDA
EASY, FAST, VERY HELPFUL! FOR A FIRST TIMER FILING TAXES.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a fan of the entire process
on April 1, 2026
Posted by: Taxed citizen99
from WI
Expensive -- It is simply absurd that one must pay a 3rd party such a fee to file and receive a refund that the government already owes the individual.
Document uploading was glitchy and unsuccessful.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on April 1, 2026
Posted by: DennisK1951
from New York
Ease of use and helpful guidance in the completion of the income tax returns
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Let Me Work - Ask Later
on April 1, 2026
Posted by: Meaty McBrown
from CA
I find the software intuitive and easy to use. My only concern is the frequent prompts for additional services, which interrupt the workflow and feel a bit pushy. I’d rather explore extra features on my own—ideally after I finish the task—than be prompted repeatedly during the process. An option to turn off or reduce these offers would make the experience much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is our go-to
on April 1, 2026
Posted by: Dv53
from Wa
TurboTax is always very user friendly and efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another Easy Year
on April 1, 2026
Posted by: Hild63
from Virginia
Simple to use. Easy to access online account information from various sources like banks and investment companies. Sometimes confusing with investment income.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is difficult.
on April 1, 2026
Posted by: Confusing and Over sold
from Virgfinia
I have used Turbo Tax for many years prior to this one. A hard copy of the program was purchased and used. reviews and explanations were straight forward. My online experience was new and full of complications. New is new. There is no simple way to change it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on April 1, 2026
Posted by: jollymanfl
from florida
Liked the ability to import tax forms from my bank and broker
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com