The software is very easy to use. I submitted my taxes but was missing the the 1095 form. Unfortunately the software was unable to see that I needed it. I did not have this form from the previous year. Once I got the rejection it was easy to fix and refile.
I always feel rip off by Turbotax. They constantly try to sneak way to either charge you more or steal your personal information. I have used them for years and I feel stuck.
turbotax is easy and mostly easy to understand what steps i need to take. It would be nice if you didnt have to pay so much to be able to get actual human help when you dont understand something because for most people doing and understanding your taxes isnt an easy thing and most people cant afford to pay the price that is asked to be able to get that help. other than that i love using turbotax.