Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy and functional!
on February 24, 2025
Posted by: madddmaddie
I am a business owner who really wanted to do my own taxes. Turbo tax made the process very easy for me to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
only one confusing screen
on February 24, 2025
Posted by: RunnerPianist
from SC
The screen that handles pension payments is confusing because it refers to RMD and i have never thought of a RMD associated with a pension. I guess there are pensions where RMD's exist but I'm not familiar with any. Confusing wording on the screen. You customer service guy and i tried different answers and finally got through the screen without entering a RMD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate Turbotax and living
on February 24, 2025
Posted by: KillMe12387186153156
from Washington
I hate turbotax and I hate doing my taxes. Every year I owe money. I want to kill myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All made simple
on February 24, 2025
Posted by: DaAnalyst
from Tampa, FL
All Questions presented are so simple and cover everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Good way to do Taxes
on February 24, 2025
Posted by: DebG93
from Virginia
It is very intuitive, just takes a while to complete. But overall easy enough, with helpful information should we hit any confusing points.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Service - Horrible Value
on February 24, 2025
Posted by: AP133
from IL
Service is great - fees are ridiculous. Will most likely be moving off the service next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 stars
on February 24, 2025
Posted by: peaches757
from va
easy to use, step by step instructions, and found me lots of tax breaks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is awful this year
on February 24, 2025
Posted by: CML20832
I absolutely hate your new format. What a pain in the behind. Never been unhappy before. I’ll have to look for a different system next year. It is that bad.
Written by a customer while visiting turbotax.intuit.com