I'm ridiculously upset that the premium was snuck in at some point. At no point did I click on, select or opt to have premium services, just the basic package for $89. Somehow another $79 was added for premium services and at no point in going back and reviewing my selections was that a selection I made or an option to change.
I chose turbotax this year because we had some odd situations that I couldn't figure out using other online services. Turbotax's automated explanations were all I needed. It was good to know live help or a tax pro would be available if I couldn't figure it out. I did not want to pay a CPA $500 or more.
I think this is my 30th year using Turbo Tax. It is always so easy and convenient. This year I had to submit an ammended tax forms... another easy process to work through.
Well my returns were returned, there a question about the dependent pin number which I never received a letter from IRS but I skipped the section all together since I knew it did not pertain to me at all. But I still had to go through them and answer the questions.