Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 25, 2025
Posted by: Ree321
Easy and very helpful to use the website
Secure.
Secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Especially Efficiently Easy!
on February 25, 2025
Posted by: FossUSN
Extremely simple and fast, especially as we've used it for a few years now - actually a fairly painless experience. Very Comfortable that all the right questions were asked and answered, easy to navigate, clear presentation of data - a real pleasure to use...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax good!
on February 25, 2025
Posted by: GJ California
from California
Good. Gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Different from former years.
on February 25, 2025
Posted by: Joan 2766
from Mackinac Island, MI
Looked and Looked to learn what Annualized income meant for line 1 on the Michigan underpayment form was. It wouldn't accept any amt I put in then finally added more to my Michigan taxes due. I decided to just leave it since it already spent 13 hours on it. Also in years past, it was nice to see the refund or tax due change in the top line of the site but it wasn't there this year. Only showed up during the review stage. Not nice!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on February 25, 2025
Posted by: milesmickray
Start emails quickly with Copilot in Outlook
Save time preparing emails with Copilot as your drafting partn
Save time preparing emails with Copilot as your drafting partn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazingly Easy
on February 25, 2025
Posted by: Mikkiejo76
Turbo Tax has always been great to work with and I will continue to use them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 25, 2025
Posted by: Derek joined
Good thanks for helping fix what I needed to fix great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Customer Support Experience!
on February 25, 2025
Posted by: WGY1
from Clay, NY
Had an issue with not being able to change how to pay the TurboTax fees from taking from my Fed Refund to Credit Card. Zachary was great in helping me even though we were on for over an hour. He was patient and helpful - a great Customer Success Experience! Having been in the Cust Support Business for many years, I would hire Zach in an instant!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com