Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too many hidden "convenience fees" and charges.
on January 12, 2025
Posted by: DiabledVet
from Texas
It's easy and convenient for a price. Yes, it saves time, and I don't have to leave my house. But, I still feel like they're taking advantage of us with the "fees". 40 bucks just to have them take the payment from your federal payment. It doesn't cost them anything to do that. No matter which way you slice it, you're still out 130-150 bucks. If I filed on my own (simple taxes) I could save myself some money. And, next year, I just might. I'm a 100% service connected disabled veteran, and they don't even offer a discount for us. I have to make an appointment to go see someone to get it done for free. But, the more strapped we get, the more I might have to forgo the "convenience" fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 12, 2025
Posted by: LolaMarie85
from Florida
I have been oved 10 years using Turbo tax. Great as always. Friendly and Easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall great
on January 12, 2025
Posted by: Djd12307
Easy experience with the option to keep it cheaper to file, super simple and straightforward. Don't love the pushiness of the premium option but understandable as a company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on January 12, 2025
Posted by: MCH77
from Georgia
This process is always quick and easy every year, the best.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 12, 2025
Posted by: Badeaux3mom
very helpful and easy will use again next year !!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
expensive
on January 12, 2025
Posted by: lil_bcarter
Its expensive cost almost 200$ by the time you're done filing but it gets the job done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best in the game
on January 12, 2025
Posted by: Emi girl
I’ve been using turbo tax since 2014 never had any issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was fast
on January 12, 2025
Posted by: Kaate34636
It was a great experience S s s. S as s
Written by a customer while visiting turbotax.intuit.com