Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,648 Reviews)
Open Ratings Snapshot
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Turbo Tax review
on February 25, 2025
Posted by: Kevin 79
from Burke VA
As a long time user of Turbo Tax, I was skeptical about the switch to the online version. However, I found it easy to use, with help readily available within the program. The ability to access my file from any computer was helpful as I am in the process of transferring to a new laptop. Some data import utilities were buggy; I couldn't find Navy Federal Credit Union; separately, when importing interest and dividend data from my brokerage house, it populated the worksheets with the USPS standard designation for Court (CT) in my street address into the state field, causing a ZIP code mismatch failure during the review process. I had to delete the forms and reenter the data manually, as it did not allow me to edit the state information, only the zip code.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good product
on February 25, 2025
Posted by: PTPPTP
from North Carolina
Easy to use. Catches deductions that you won't like business expense for owning an REIT when they paid a dividend
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Fees Galore
on February 25, 2025
Posted by: NeverAgain34
from Cheektowaga, NY
Thought I was filing Federal for free and just had to pay for State (as advertised). Come to find out that wasn’t the case. Cost extra $89 for Federal and then a $40 fee to take the payment out of the refund. Please! It’s about as easy as any other service for a basic 1040.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax easy to use.
on February 25, 2025
Posted by: Pete139
Easy to use and informative when questions arrise.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Yay it’s done!
on February 25, 2025
Posted by: Eric6636
Whoop whoop yah guys we did it so happy snappy guys
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is Great...
on February 25, 2025
Posted by: v3njay_25
TURBO TAX is awesome... easy to navigate for filing my Taxes...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
dadada
on February 25, 2025
Posted by: 2025taxietime
quick easy pretty self explanatory had m ore informatiom available this year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Reliable
on February 25, 2025
Posted by: Super Yooper
from Wisconsin
Very Easy Program to use, love the auto transfer year over year and though others are offering similar, Turbo was the first and has been doing this the longest.. Why spend time to take a chance on saving $20?
Written by a customer while visiting turbotax.intuit.com
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