Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good
on February 25, 2025
Posted by: Dage0401
Always use TurboTax. Really good and will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it was ok
on February 25, 2025
Posted by: jax man
Overall good without many issues. The obnoxious advertising that consistently happens would be my only complaint
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great. I've been using it since 2007
on February 25, 2025
Posted by: happy ret2
Intuitive, easy to answer questions, very clear help & description screens. Well done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lobbying works, TurboTax is a scam
on February 25, 2025
Posted by: Anonymous
from Boston, Massachusetts
Unnecessarily expensive if you consider the fact that you have to enter most of the information manually after the TT software fills it out incorrectly. I ALWAYS have issues with my 1099-B not being uploaded correctly. You can use FreeTaxUSA for FREE and it's much easier to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 25, 2025
Posted by: Amazinggraceann
from OH
Great experience very helpful and fast. No problems
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Take your money to an accountant
on February 25, 2025
Posted by: Jay3445
Th E-file is "free" right?? I had to pay $200 after the false ads say its free. I cant wait to get my CPA license so I can help people get away from this scam of a business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing to use
on February 25, 2025
Posted by: Ginger3322
from SC
Ease of use and overall knowledge of taxes and credits
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems With Downloads & 1099 Processing
on February 25, 2025
Posted by: RAS15
This year's process for downloading income from brokerages and banks was far more obscure. As a result, my confidence in accurate processing was negative. 1099-R processing was terrible and I would rate it with negative stars. we have multiple IRA accounts at our brokerage. Our RMD requirement is summarized for all accounts and I manage specific distributions against the total amount. This means that the actual RMD's will vary from the specific amount per account. This year, Turbotax did a terrible job with that. Last comment - it looked like many of the data entry forms have been redesigned. Consequently, they were confusing and unclear compared to prior years. While I was able to complete my taxes, next year I will be considering alternative choices.
Written by a customer while visiting turbotax.intuit.com