Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is good
on April 2, 2026
Posted by: Fayosola
from TX
Product's features are great and would definitely use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comprehensive and easy to use
on April 2, 2026
Posted by: Greeta186
from Ohio
I have been using TurboTax for several years. They have made filing a lot eaasie
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on April 2, 2026
Posted by: Jim1125A
from Michigan
Problem with the updates had to enter information twice.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a tremendous help to file your taxes
on April 2, 2026
Posted by: Falcinput
from North Carolina
We have been using Turbo Tax for many years. This is our preferred method to file our taxes as it is easy to use, accurate, and fast. Instructions for new changes for the new year are clear and easy to complete.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on April 2, 2026
Posted by: User404
from OR
Support is good but cost is too high. I recommend going some where else to do taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax took 4 hours to fill out
on April 2, 2026
Posted by: Frythecomputerguy
from 1201 N Waldron Rd
Too many add ons.. You advertise a small price, but you add on over $100 before you can transmit. Very deceptive, will probably go with taxslayer or tax act next year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing!!
on April 2, 2026
Posted by: Benderbl23
from Indiana
Geraldine was fantastic to work with, very thorough and very professional.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good but watch out
on April 2, 2026
Posted by: GMan12362
from Utah
It was great until it automatically upgraded my account to try and get me to spend extra for services I did not use nor want
Written by a customer while visiting turbotax.intuit.com