Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is pretty good with some minor caveats
on February 25, 2025
Posted by: Calvin061
from Tampa, FL
I have used Turbotax for many years (probably > 12) and find it fairly easy to use and the ability to transfer the previous year info to current year is nice especially if things don't change much year to year. My only complaints I had while using TT for my 2024 Fed return (did not need state) were two things: (1) The numerous attempts to upsell were somewhat irritating, at least for my situation and (2), it would be nice to be able to edit the name of the companies which 1099-DIV/INT/MISC/B forms etc. were imported as the official name of some of these companies is not one I would normally associate with my investments. Along with the adding of income entities, as I imported some info and not others (I find it easier in some cases to just to enter in a couple of numbers that go thru the process of logging into a site to export), I found that TT thought I had missed some entities because the names were slightly different and prompted me to entered some info twice (duplication). Thankfully, I caught the duplication and made the correction. I just may manually enter all info next time. Besides that, the step by step process made everything pretty easy. I will be using the product again next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax App
on February 25, 2025
Posted by: kacee3759
from Ridgefield, Washington
I've been using TurboTax for many many years. It is always easy to use. Remembers my info from last year so it makes filling forms easy since it prefills out the forms for me. Love the app.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
okay
on February 25, 2025
Posted by: avalowell484
too expensive, but worked fine. premium shouldn't be more then the standard cost itself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 25, 2025
Posted by: Richierich 49
from NM
The web site was very good and helpful. I would recommend this to everyone.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Changes
on February 25, 2025
Posted by: Skipper Hoo
I found navigating the income item and reporting more difficult having to open more pages to locate my individual accounts. Also your web site triggered my web blocker on my Mac which caused a delay in my filing with you this year. I almost changed to another product due to the frustration. I have done my own taxes with you for many years and hope your changes keep it simple and basic as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, Simple, Affordable, Safe
on February 25, 2025
Posted by: Stim42
from California
At first I was intimidated but TurboTax has made it so EASY to do your taxes, I should start charing people to do theirs!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
start early
on February 25, 2025
Posted by: LarNA
Took a long time to complete. RMD examples are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
iPad version very time consuming compared to deskt
on February 25, 2025
Posted by: SammyCaveCreek
from Arizona
I have e filed with Turbo Tax desktop for 10+ years. This year I used TT for iPad. Poor to decision to not carryover my previous years info. Greatly extended amt of time required. I had a question and am still awaiting a response a day later. I hope this version (IPad) is improved for next year. The price continues to increase but no value add. Not sure I will use again.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com