Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's good. Only one complaint.
on April 3, 2026
Posted by: Stalter
from Rockford, IL
It was easy. I've been using it for years, and this year was the easiest. I wish I could view the return as I worked, though, instead of only during the filing process.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Goid
on April 3, 2026
Posted by: Lizard4201
from Indiana
Great job great job great job great job awesome cool
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
In General, Extremely Good
on April 3, 2026
Posted by: Schehera
from Louisiana
The online version doesn't always clearly delineate what part of the return is triggering the review. Otherwise, extremely comprehensive and useful tool!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 3, 2026
Posted by: rdmsteacher
from California
Always an easy way of doing an unpleasant task Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not happy with final total cost.
on April 3, 2026
Posted by: GJL 63062
from AZ
Too many upsells from the first price given. I ended up spending over $350. I many reconsider using Turbotax in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
N/A
on April 3, 2026
Posted by: gmail9
from tx
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Accuracy
Compatibility
Features
Interface
Support
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Suggested review topics
Accuracy
Compatibility
Features
Interface
Support
Are these topics helpful?
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GT Review
on April 3, 2026
Posted by: Geokerm2
from TX
overall pretty good. but one instance of what appeared to be WRONG advice re: level of allowable 401k contributions. sometimes it feels like you complete something, then are asked for the same information again in a different way. that is annoying.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Online is horrible
on April 3, 2026
Posted by: tripleterrible
from maryland
Turbotax online is terrible compared to desktop version. It took me much longer and is much more cumbersome. I hate it.
Written by a customer while visiting turbotax.intuit.com