Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax20260403
on April 3, 2026
Posted by: TT2025Return
from New Jersey
Process was pretty simple, but would have preferred advanced notice of Windows 11 requirement for the product I paid for to download. I ended up having to manually input more information than in previous years with Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is Awesome
on April 3, 2026
Posted by: loloy41
from Calirornia
This is my first experience in not having filed my Income this way. I'll be to do it easier next time if they don't change the system,
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had a hard time filling
on April 3, 2026
Posted by: MarRey 21
from TX
It was very time consuming and very expensive to think I did all the work but still pay a very high price. No discount for using it all this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on April 3, 2026
Posted by: Geddy501
from Puyallup, WA
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horiable
on April 3, 2026
Posted by: SCAMS1
from AL
Will NOT be using turbo tax again. From the start i picked the option of doing my taxes myself. i did NOT ask for assistance or pro. Yet at the end i was made to pay for pro. Turbo tax is a scam and a rip off. Never again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on April 3, 2026
Posted by: Eagle 3572000
from Florida
Different than previous versions and takes a bit longer to complete Still good direction on how to fill in information Do recomment
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great every year
on April 3, 2026
Posted by: Satisfied customer 32578
from florida
I've been using Turbo Tax for years. Always satisfied.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on April 3, 2026
Posted by: Shef Shaun
from North Carolina
I always feel confident when using TurboTax when preparing my taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com