Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
seamless tax filing
on February 6, 2025
Posted by: jldaniels49
easy and straightforward process; good guidance, helpful suggestions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great !!!
on February 6, 2025
Posted by: yay sam
from South Carolina
very easy and helpful! Highly recommend for tax prep
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed this year
on February 6, 2025
Posted by: Martid5
from Missouri
I have used Turbotax over multiple years without much of an issue, however this year, many of the questions or references to specific lines on tax documents were either incorrect of not specified. I'm sure this is so I would upgrade and pay more money for the tax help that I haven't required ever before. It has officially gotten as expensive as paying an accountant to take care of it for me which is what I will be doing next year. Same cost minus the headache. Turbotax has turned into a money grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to do
on February 6, 2025
Posted by: cyn62
from Colorado
It was very easy to do and it was not stressful ty
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is predatory
on February 6, 2025
Posted by: predatory 2
You spend too much time trying to upsell. I find it very predatory. How many times do I have to say that I don't want to upgrade, use credit karma, or agree to have my info splashed all over the net?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 6, 2025
Posted by: MilanoMillie44
from Tupelo MS
Great experience,Very helpful and getting my return submitted.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
lovegod
on February 6, 2025
Posted by: 777Godis
it was very easy and went through pretty fast thanks
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not happy with prices
on February 6, 2025
Posted by: bjsillyfkr
from mesa,az
it is definitely not free in any way shape or form. it costs an arm and a leg with all the fees they end up charging you!! this will be my last year using turbo tax.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com