Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
LOUSY
on April 3, 2026
Posted by: JOHNNYTOLEDO
from OHIO
UNABLE TO SAVE OR PRINT RETURNS OR SAVE AS PDF FILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Works?!
on April 3, 2026
Posted by: BLAKX
from Texas
I wish TurboTax still worked with older Windows operating systems for those folks who have not yet migrated to the newer versions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly intuitive
on April 3, 2026
Posted by: CoolDan007
from Houston, TX
Good experience over all kinda similar to past year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 3, 2026
Posted by: Turbotogo
from New Jersey
Great product, I use it every year and have been for over 20 years.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 3, 2026
Posted by: LLLee7
from Oregon
It was very easy to use. Very helpful when I did have a question. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is convenient
on April 3, 2026
Posted by: JonJTurbotaxer1234
from New Jersey
Thank you for your help in completing this return. The service was smooth, minus having to remove one item at the dn.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Transision from desktop version OK
on April 3, 2026
Posted by: Turbo4RJS
from Massachusetts
Some difficulty finding sections of the Tax form, and saving return in PDF while working a little difficult.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience with Turbo Tax :)
on April 3, 2026
Posted by: SP9876
from Arizona
Turbo Tax walked me through every step. Anything that is confusing has a "what is this" button that defines the term next to it. It's clear and straightforward.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com