Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is wonderful!
on February 6, 2025
Posted by: ChrisYanni
from New York
Every year it has been amazingly easy to file our taxes and I would highly recommend this to everyone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So far so good! I'm still sticking with ya!
on February 6, 2025
Posted by: MN19710211
Some questions need to be more simple and need an explanation, examples, etc...
Use to be quick and very easy in the past.
Use to be quick and very easy in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 6, 2025
Posted by: jjcooley
from Orlando, Fl
Very Simple and software is very helpful. The whole process took me only 25 mins to file with itemized deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's OK, but not great.
on February 6, 2025
Posted by: Debdoll1
from Wilton, CA
There used to be an easy to find "jump to" section. Where did that go? I had a very difficult time navigating this year's TurboTax and it kept asking me to review the same sections I had already completed. Also used to be able to easily look at my 1040 as I was progressing through my taxes. I think I clicked on everything trying to find that this time, too.
I also didn't like that it kept trying to get me to upgrade to "live assisted" or the MAX product.
I also didn't like that it kept trying to get me to upgrade to "live assisted" or the MAX product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 6, 2025
Posted by: motorcyclegirl1
from FL
great instruction and easy to use. Loved that you had so many check and balances
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done!
on February 6, 2025
Posted by: TriciaLeigh
from Florida
TurboTax is a great product. Easy to use and Accurate.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A satisfied user for 12 years
on February 6, 2025
Posted by: stbd
from Atlanta, GA
TurboTax makes doing taxes doable. I'd rate it 5 stars, except for the run-around over my spouse's insurance coverage. (And I know I'm not alone in that frustration!)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on February 6, 2025
Posted by: AlliDivine
from Wmspt, PA
I was really nervous to do this for our families personal and business taxes but it walked me through it and double and triple checked everything. It was very easy. I loved it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com