Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Time Well Spent
on February 26, 2025
Posted by: RDMPortland
Good overall experience and enjoy the estimated time to completion that you provide.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Constantly Giving error page warnings
on February 26, 2025
Posted by: jkkkkkk
Your site constantly gave errors requiring me to re-enter previous pages as much of 10 times. Extremely annoying. Fix this!! never had this issue before
Terrible experience. I should get a refund of the sub-par performance. Being kind here
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on February 26, 2025
Posted by: JAYPEY
EASY TO USE. I DO MY TAXES HERE EVERY YEAR. I LOVE IT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
None
on February 26, 2025
Posted by: Taxpayer George
Loss carry over difficult to deal with. No ongoing checks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
wont use again
on February 26, 2025
Posted by: jj5656
from ct
turbotax was very misleading. after completing the original price it stated it would be was almost double and that double was with the "early discount" wont be using again very disappointed i had to make two separate payments one to turbotax than my tax so i had to pay tax and a fee. not cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy with all the fees.
on February 26, 2025
Posted by: Unhappy123456789101112
from FL
I am retired on fixed income. Refund was approx. $250. You wanted $99 for the product, $52 for faster direct deposit, and $40 if I wanted you to get the $99 from my refund instead of me paying directly with my debit card. Not to mention the constant encouragement to opt in for MAX. I have used Turbotax for many, many years. I opted to use it again this year so that I have all my returns in 1 place. I will most likely look for a new app next year or simply get the forms and file it manually. ps. all sensible nicknames are taken. :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax evolving
on February 26, 2025
Posted by: whatisthisyou know
from Starkville, MS
This year compared to the last 10 there were more errors. This may be because of the tax code but more work on my end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on February 26, 2025
Posted by: Sidewinder52
from Georgia
Preparation was easy and fast. Simple guidelines to follow.
Written by a customer while visiting turbotax.intuit.com