Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Saves me so much stress.
on February 26, 2025
Posted by: Super helpful for me
from AL
Turbo Tax makes this process fairly stress free once I have all my info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick to File
on February 26, 2025
Posted by: Cowgirl AZ
Turbo Tax is easy to use, easy to understand. Ability to ask questions is very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprise! Turbo Tax is going to up sell you or...
on February 26, 2025
Posted by: Average Guy WNY
from Western NY
It is intuitive, but they are going to upsell you along the way. I'd actually pay more for a tax software that was upfront about costs. Taxes are stressful enough without wondering if you are going to have to choose between starting over with a different company, or swallowing a new $40 surprise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 26, 2025
Posted by: Dbaca505
Turbo Tax was a good experience. Will use them again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product - multi year user.
on February 26, 2025
Posted by: DGJ2024
from Baldwin County, AL
Happy with the ease of use of the product. Also appreciate the searchable HELP and the accuracy checks. Was disappointed however that I was charged $99 for the Federal when I had received the savings offer of $89 to file by 2/28/25 (finished and submitted efiled 2/26/25)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Great, But AI Could Make It Even Smart
on February 26, 2025
Posted by: NILOCK
from Orlando, Florida
I really enjoy doing my taxes with TurboTax, but I believe it could benefit from more AI integration to make the process even smoother. For example, instead of asking for previous years’ numbers that are already available in past tax returns, AI could automatically extract that information, saving time and reducing errors. Additionally, AI could analyze a user’s profession and business structure to suggest potential savings, identify overlooked deductions, and ensure all necessary payments are made correctly. Enhancing TurboTax with AI in this way would be a game changer, making tax filing more efficient and accurate.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is reliable and easy to use
on February 26, 2025
Posted by: MMGG2025
Very Easy to use. I have been using Turbo Tax for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 26, 2025
Posted by: Kei SHon
Very quick and sufficient. I will definitely recommend to others.
Written by a customer while visiting turbotax.intuit.com