Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Internet is not as easy as desk top
on April 4, 2026
Posted by: Bob K 29
from Washington, WA
I've used TurboTax desk top the last several years but had to use the internet version this year. It is much harder to use. I talked to Patrick to get me started. He was very helpful. This is the first time that AI was helpful and I had to ask a lot of questions. AI on other software usually gives very vague answers. TurboTax AI was great.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax the greatest
on April 4, 2026
Posted by: turbotax202555
from virginia
I never have had any issues with turbo tax and easy to use
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product, makes tax filiing a breeze
on April 4, 2026
Posted by: Preitty_vee99
from VA
Accuracy: The explanations provided by the AI were to the point and helped save a lot of time and worries during the filing process.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program
on April 4, 2026
Posted by: LLG12
from Michigan
In the past it was easy to see where to include estimated tax payments. This time I had to search for quite a while before I found it. I was basically done and realized I was never asked if I had paid estimated taxes. I'm not sure why it was so obscure. It would be helpful if it was a specific question for anyone who is a 1099 employed.
Everything else was great as usual!
Everything else was great as usual!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 4, 2026
Posted by: Mingtax
from MA
It is very quick and the date can be saved very well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Turbo crap
on April 4, 2026
Posted by: christian20505
from Colorado
Garbage product, Garbage company, someday soon I hope, the government will eliminate the need for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax walks you through step by step
on April 4, 2026
Posted by: Mikey_PA
from Pennsylvania
Easy learning curve, great interface. The online interface worked well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo
on April 4, 2026
Posted by: Annajw83
from Alaska
It made it goo by fast and helped me with my small business expenses.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com