Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,602 Reviews)
Rating breakdown 49,602 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love using TurboTax
on February 6, 2025
Posted by: ShayFire
from Florida
We love to do TurboTax. We did not use the live agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
3 star rating
on February 6, 2025
Posted by: Jackie032
from Virginia
I believe TurboTax is satisfactory. The reason why I’m giving three stars is because they consistently add fees when stating that the service is supposed to be free, so even when you start to check out, you start to see more fees accumulate over time, which is excessive. However, aside from this issue, the service is good because they do help you navigate the process, but they always seem to find ways to charge extra fees. That’s the only problem I have.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is User Friendly!
on February 6, 2025
Posted by: Trish0216
from Norwich CT
TurboTax is very easy to use and to get explanations when I have questions. Makes handling taxes almost painless!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is user friendly
on February 6, 2025
Posted by: Gelioncast
from Orlando, Florida
it is very user friendly, it is easy to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Phone Number?
on February 6, 2025
Posted by: Hnossl
Wish there was a number that I could call 24/7 to assist me in questions I was unsure about.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 6, 2025
Posted by: Kate314159
from Dodge City
was great was great was great was great was great was great
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax = Quick, Accurate and EASY!
on February 6, 2025
Posted by: JimM40
from Kissimmee, FL
Turbo Tax makes it so easy to complete my Federal Tax return. The program knows all the right questions to ask to find credits and deductions I probably would have missed. Sure, there may be less expensive options out there, but in the end, you get what you pay for!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on February 6, 2025
Posted by: Dukebird
from Georgia
TurboTax has Great Tools to work with and will get you your money!
Written by a customer while visiting turbotax.intuit.com