Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is a true, user friendly tax filing aid
on April 5, 2026
Posted by: Fin26
from 51330 Pembridge Ct.
Led me to qualified, industry-tested tax saving benefits!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on April 5, 2026
Posted by: Dorakim
from CA
great couldn't have done without it! really really great 10 out of 10
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fidelity import is broken
on April 5, 2026
Posted by: sandeep adimadhyam
from california
import from fidelity was broken. HSA related screen are not intuitive anymore, and it did not help that direct import from fidelity did not work and my upload was not recognized. Import from california credit union is also not provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TINA, there is no alternative
on April 5, 2026
Posted by: No alternative
from OR
Very unhappy you require Windows-11 for desktop. Unhappy your webpages will not scale to smaller screens. Extremely unhappy with your, for years that you do not support any of the major Linux distributions! That will always keep you from 5 stars.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 TAX RETURN
on April 5, 2026
Posted by: GSLTR
from CA
ALL GOOD, very helpful and has clear step by step instructions
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 5, 2026
Posted by: krven
from New Mexico
Turbo Tax is quick and easy. The sidebar answers any questions you have.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great accuracy with room to improve AI
on April 4, 2026
Posted by: baemh
from Texas
I get a lot of help from Gemini. I wish the AI feature of Turbo Tax is as good as Gemini. It would help me move along faster because most of my questions are to clarify wordings. I also hope I can go to any item directly without going through the whole procedure when I want to make some edits. I really appreciate all the calculations done by Turbo Tax and that's why I use Turbo Tax. I haven't seen any accuracy issue and that's great.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing
on April 4, 2026
Posted by: meema25
from NJ
For some reason, this was torture for me this time. I have been usinhg Turbo tax for years, but this time it was awful and painful. Hopefully, next year will be better.
Written by a customer while visiting turbotax.intuit.com