Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Lygia was wonderful!!
on February 27, 2025
Posted by: More than Satisfied
Lygia was extremely helpful online. Had difficulty submitting forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not as good as it use to be
on February 27, 2025
Posted by: Turbo Tax sucks66
from Texas
when Turbo Tax enters the information more work is required than when I enter it myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy to understand
on February 27, 2025
Posted by: tarpoyag
I love Turbo Tax it is easy to use and understand. And has helpful tips when you need it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy yearly task
on February 27, 2025
Posted by: JeanB777
from Worcester, MA
I use it every year. It's easy and it walks you through every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great way to file taxes
on February 27, 2025
Posted by: David the golfer
Very user friendly. I love the fact that it prompts me and checks my work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Simplified
on February 27, 2025
Posted by: PattyJ71
Seems simplified and hopefully correct if I made a mistake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Refund cant be applied to next year by Turbotax
on February 27, 2025
Posted by: Ticked off in PA
from Exton
Your Robot said that I could apply my refund towards next year at the end of the process. This was false. the software only wanted me to buy more advice or pay for expedited refund. I wasted over an hour trying to find this. Bad Advice. had to ask for a paper check instead.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Kinks in the armor
on February 27, 2025
Posted by: MK MK
from New York
- Confusing error messages ..".Our records indicate that you are not entitled to e-file one or more formsets"
- 1099-R - Message "New York state states box 14 cannot be equal to or greater than Gross distribution" GD was $1150, box 14 was $15. This error message did not make sense.
- 1099-R - Message "New York state states box 14 cannot be equal to or greater than Gross distribution" GD was $1150, box 14 was $15. This error message did not make sense.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com