Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Is great
on April 5, 2026
Posted by: Rusty Shackle Ford
from CA
I use it every year. Always dependable.Turbo Tax gets me the largest refunds I am entitled to.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very smart system.
on April 5, 2026
Posted by: ruthmy27
from nj
great application easy to use , well maintains and.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is my favorite
on April 5, 2026
Posted by: quiet bob
from Florida
I found TurboTax a little frustrating while getting in to use it the first time this year because of enhanced security features
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
new TurboTax with AI feature is great addition
on April 5, 2026
Posted by: Anonymous
from ca
good interface, especially now I ca ask AI for any topic I want and it help me to review and direct to the correct form for review
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
trust
on April 5, 2026
Posted by: trust not
from texas
Your product did not find my 2024 tax return therefore did not import 2024 info. my 2024 return was done on this computer- a problem!!!!!! many terms are not well explained ie. passkey- what is a passkey??? you are constantly trying to sell additional products. Don't you trust your software? Why should I spend additional money if your product is good and accurate- leaves me suspecting your product may not be reliable. Or are you trying to profiteer? Make me not trust Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tag is awesome
on April 5, 2026
Posted by: Gary and kelly
from Texas
I’ve been using this app for years now and I haven’t had any issues
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Time
on April 5, 2026
Posted by: huntclub55
from oregon
Step by step guidance is awesome. It makes making tax time bearable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Let's hope this works
on April 5, 2026
Posted by: SHR14
from CA
This went very well. I hope there are no issues. I am filing deceased father's return. I checked that box at the start of the process but didn't see deceased printed on the return with his name. Fingers crossed...
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com