Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Hidden fees watch out!
on February 27, 2025
Posted by: Joetax2001
While Turbo Tax made it easy to file, I don't like the fact that they tell you it costs $99 to file and then on the next page after you agree to the charges, they tack on another $40 to e-file the return - it's sneaky and wrong. Just tell me the one fee to prepare and file, it's not like I can print the document out myself and file, or maybe I could, it certainly wasn't clear, so I had to pay $100 to prepare and $40 to file - again sneaky! They should be transparent on their pricing up front, but they're not, they're sneaky and focused on the upsell. I bet I could find a competent preparer for the relatively the same amount of money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on February 27, 2025
Posted by: smendz
from oregon
Mostly good, some of the assistance articles are a bit vague and dont offer the best explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 27, 2025
Posted by: w2025
Easy. I like how it keeps previous year's data and moves to current year, ensuring we address all items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I recommend using turbo tax!
on February 27, 2025
Posted by: Monzona
from Phoenix
Great way to File! Information was easy to obtain and enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes it simple
on February 27, 2025
Posted by: Josh11111111
from PA
Turbo tax is easy and quick. Convenient to file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 27, 2025
Posted by: Willy1986
from GA
TurboTax is always fairly quick and easy to get through. Help is always there when its needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on February 27, 2025
Posted by: Rich B 555
from MA
Turbo tax is excellent. was easy to complete. I'm happy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this software!
on February 27, 2025
Posted by: Cherigrandma
from michigan
Easy Peasy! I always have a pleasurable experience with Turbo Tax
Written by a customer while visiting turbotax.intuit.com