Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,601 Reviews)
Rating breakdown 49,601 reviews
5 Stars
36,146
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Need to be Affordable
on February 5, 2025
Posted by: Frankyd3
I did the work by myself but was charged for services I did not use. Product should be priced by what is used not what is offered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good product, ruined by shady manipulation
on February 5, 2025
Posted by: JJ_NY
from Brooklyn, NY
The actual product is good, with helpful explanations about what you need to do. However, the business practices to sneakily push you into giving consent to share your data for marketing purposes (in ways that are optional but they make it seem like the only option), and to pay for extra services (after you've already declined them), is SUPER SHADY and frustrating, and should not be allowed.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax fan
on February 5, 2025
Posted by: Glenelaine
Turbo Tax was very helpful with deductions. Will use next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
its still the easiest tax program
on February 5, 2025
Posted by: jx0505
turbo tax does not participate in free file anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on February 5, 2025
Posted by: DeAnthony2
from mississippi
Thankful for the smart checks, I almost forgot critical info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax simple and affordable!
on February 5, 2025
Posted by: Anonymous
Absolutely love filing through TurboTax. Easy enough to the point I am becoming an expert with the years. Extremely recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unnecessary fees
on February 5, 2025
Posted by: Betjackie1
from Hartford CT
Everything was super easy but they didn’t give me an option to opt out for the 25 fee for faster refund in 5 days. For the amount I paid it’s basically the same amount if I paid someone else to file for me and save the 2 hours and half of my time I spent filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
kinda scummy
on February 5, 2025
Posted by: turbotaxhater8675309
from SD
hidden 40$ fee for using refund to pay. kinda scummy
Pros: I moved
Written by a customer while visiting turbotax.intuit.com