Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,647 Reviews)
Open Ratings Snapshot
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy to use. Consistent all the time
on February 27, 2025
Posted by: DENISE ROCK STAR
from California
Easy to use. Consistent all the time, year after year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I appreciate the ease of the process.
on February 27, 2025
Posted by: Snookie1692
from Gastonia, NC
With the exception of last year, I have used TurboTax for many years successfully.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome
on February 27, 2025
Posted by: pachonchido
from dallas
great experience and 100% recommended for all new users
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
#1-2025/27/2
on February 27, 2025
Posted by: al22725
from AZ
HAVE TRUSTED AND USED FOR OVER TEN (10) YEARS, so here is 11.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Kudos
on February 27, 2025
Posted by: Etienne0102
Easy step-by-step directions. Broad functionality.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great people
on February 27, 2025
Posted by: StevenGar05
I had an issue with filing my taxes, and the agent I spoke to was very patient and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is a scam
on February 27, 2025
Posted by: cheetahjohn
Unable to get rid of premium. That was really annoying. Then I tried to file my taxes through E-file and it would not go through. So I gave up and came back later and it worked. I will not be using turbo tax again. I was supposed to get 19 dollars back but because of turbotax premium I ended paying 130 dollars. I will not use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Some things were hard
on February 27, 2025
Posted by: MondayMonday
It was hard to understand what was being asked for in some cases.
Written by a customer while visiting turbotax.intuit.com
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