Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,647 Reviews)
Open Ratings Snapshot
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
expensive
on February 27, 2025
Posted by: cabosocks
i felt misled...that it would be reasonable to file....too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
New Browser Interface worse than classic version
on February 27, 2025
Posted by: MikeWWII
I talked with Mariesha. She was helpful. I've used Turbo Tax for 12 years. This was the first year using the new Browser interface. It is no way as good at the classic interface. I was uncomfortable not being able to see federal forms when ever I wanted to. It made me feel uncertain about the process because I could not confirm what was going on. I did miss one instruction about my pension distribution. I had entered No RMD which is correct since it is not an IRA. In review the program stopped with a worksheet saying I did not put in the amount of the partial RMD. It drove me crazy because it stuck me on that panel with no back arrow. I was held up for hours before I saw the small print "If no RMD enter 0." If you already know there is no RMD why not fill in that zero yourself?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!
on February 27, 2025
Posted by: Cypripedium
from Miami, FL
It has always been a good experience to file my taxes with TurboTax. The platform is easy to use and works to perfection.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and Reasonably Priced
on February 27, 2025
Posted by: werner339
from California
Easy guidance, simple fill in the blanks at a good price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax, So easy a kid could do it!!
on February 27, 2025
Posted by: 1SockWonder
Simple and easy to follow, needed help at one point and the service I received was on par with excellence. 10/10 will use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great program and Intuitive!
on February 27, 2025
Posted by: Sail65
Have used it for a number of years and I find it to be excellent!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax...great again!
on February 27, 2025
Posted by: Lucky Me for VoiP
from Cedar Park, TX
Excellent process. It felt safe and secure. I recommend it!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love using TurboTax.
on February 27, 2025
Posted by: LadyBuggg1
from Bakersfield
I use TurboTax every year. It’s so easy to navigate and you have all the answers to any questions you may have readily available.
Written by a customer while visiting turbotax.intuit.com
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