Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
2024 tax return
on February 27, 2025
Posted by: eddiejoevg
from Texas
It went well. I've used turbotax for years and it always went well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax misleading on 5 day early and $25 fee!!
on February 27, 2025
Posted by: beau101010
This fee for charging $25 extra dollars was very misleading. I would not have done this on purpose as I would never need my return early. There should be another checkpoint before you file to uncheck this item. I spent 15 minutes extra just figuring out how to uncheck this $25 fee. Very misleading from Turbo tax to the point that maybe it was done on purpose. Don't let me down as I have used Turbo Tax for at least 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable Stable for Tax Prepartion
on February 27, 2025
Posted by: Bukowski69
from Overland Park, KS
Attempted to upload K-1 information using formatted file from partnership; however, online application was unable to upload file. Customer support indicated only desktop application had this functionality, which was disappointing because the partnership went to the trouble of providing a formatted upload file specifically for TurboTax. TurboTax customer support was excellent in her efforts to try and assist with this matter, but - unfortunately - the functionality was not available with the Premium On-line product I was using. Disapointing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some complaints
on February 27, 2025
Posted by: Just a guy doing taxes
Easy to use but seemed frustrating compared to years past. I didn't have an active tracker of my estimated return which is something that I really valued with this product. Also at checkout the program doesn't show you a true total of the expense but just the product price with the comment "(plus applicable sales tax)" which I feel is slimy and I don't like it. Please fix these as I have loved your product and used it for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works for me
on February 27, 2025
Posted by: Jim2006
from Lancaster, PA
Easy to follow Q & A with many chances to review entries.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great choice for tax preparation
on February 27, 2025
Posted by: Otter56
Up-to-date, comprehensive, easy to use, would recommend to others
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 27, 2025
Posted by: Teeenaa
Easy and fast 10/10
I def will be doing this from now on
I def will be doing this from now on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax came through
on February 27, 2025
Posted by: Eringa
from Sag harbor ny
I needed assistance with my return this year and had an easy, supportive, and rewarding interaction with one of Turbo Tax’s representatives. In incredibly helpful!
Written by a customer while visiting turbotax.intuit.com