Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 27, 2025
Posted by: JDxxxxxxxxxxxxxxxxx
from Miami, FL
Simple and user-friendly. Very easy to follow workflow.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TURBO TAX SEEMED TO HAVE MANY GLITCHES THIS YEAR
on February 27, 2025
Posted by: DALE 29
from WA
I have always used Turbo Tax and previously been very satisfied. But this year there seemed to be a lot of glitches. At one point I owed over $5,000 because of a double entry of one of my incomes that I didn't enter. I kept getting prompted to complete information on a MORTGAGE CREDIT form which I have never received. I also had issues where I had to review ALL of my Tax Form 1099 COMPOSITE from Charles Schwab adding dates acquired or sold. I think it had something to do with the way Turbo Tax electronically imported the 1099 to my form. Very frustrating!
I will think twice about using Turbo Tax in the future.
I will think twice about using Turbo Tax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use/straight forward
on February 27, 2025
Posted by: PDROdin
Quick and easy to use. Took about an hour for both returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
30 Years
on February 27, 2025
Posted by: Bobegg
from Wyoming
I've been using Turbo Tax for about 30 years. That says it all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 27, 2025
Posted by: Diannaz
TurboTax was very easy to use helpful and I would definitely recommend it to my friends and others. Thank you very much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very frustrating
on February 27, 2025
Posted by: angry bee
No help or explanations about the error "Your transmission didn't go through We could not e-file your return for the following reason: Tax Year 2024 transmissions are not available."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a scam
on February 27, 2025
Posted by: szai6
I hate that I accidentally selected the premium and couldn't change it back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!!!
on February 27, 2025
Posted by: Laura KayG
from Nipomo, CA
Simple to use and the new layout is great! I really appreciate the new format for this years release. I highly suggest it to anyone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com