Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
10/10 recommend
on February 27, 2025
Posted by: Mel Gon
from FL
Great, easy to use. East to follow, happy with results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 27, 2025
Posted by: abcedfghi
from Sparta TN
I love Turbo tax and have used it for years. One change this year that I did not like, you can't see a current "status" of where you are in terms of a refund or payment due. Prior years, you could see the impact every entry made on the final result.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax still reliable
on February 27, 2025
Posted by: BGC76
The format change for this year was little more confusing than in years past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year with Turbo
on February 27, 2025
Posted by: LeoDaMailman
Very easy to use. It goes step by step at your own pace. I use it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience with Turbo Tax
on February 27, 2025
Posted by: kren5981
from Alamogordo, NM
Senior forms are quick and easy to prepare with Turbo Tax and they are always accurate!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Extra Fees
on February 27, 2025
Posted by: mrsjonesy
Getting very sneaky with extra fees, almost didn't catch 2 of them....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sneaky and Deceptive
on February 27, 2025
Posted by: TamzLilz
from United States
I didn't want to have intuit use my information but I was asked multiple times if I wanted to and accidentally said yes on the third time of being asked. This is very sneaky. I also was forced to get the more expensive turbo tax because it said that I had sold stocks but I didn't and I wasn't given the option so I had to pay double of what I intended to pay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Loyal customer leaving
on February 27, 2025
Posted by: Tommy0081
from Minnesota
I was never able to e-file my state return. Because of a turbo tax limitation. Seems like the state returns is pretty lacking and getting worse by the year. This will be last year I use Turbo Tax. Was told I could not e-file the state until after i already paid.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com