Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax 3 Recommendations for Improvement
on February 27, 2025
Posted by: TFH2
from Dallas, TX
I have used Turbo Tax for many years and have generally liked the product. This year my taxes became more complex with the addition of additional returns for my young children, oil and gas royalties, and new state income tax forms. The software needs a means of adding additional federal returns for young minors within the parents login. They will get but do not need their own Turbo Tax accounts. The 1099-MISC income section for schedule E requires an address for the property. This needs to be fixed for mineral rights royalties since properties are often described via section, township & range or meets and bounds without a normal address. Adjust the software so that I can skip the city and zip code in this section. I could not enter Schedule E lines 18 and 19 without a fake address. The state tax forms also need to be streamlined. Oklahoma asked for information on my stock sales that was not related to the state and had to be clicked through in a clunky time consuming manner.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 27, 2025
Posted by: Dani2541
Very Easy to use. Helpful as well made doing taxes very easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product that helps me get my biggest refunds
on February 27, 2025
Posted by: Shrub11
I have used Turbo Tax for years and I like having it process my returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier to use
on February 27, 2025
Posted by: WolfgarBach
from OR
The extra forms I need to use were much easier to find and use this year. Filed quickly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!!
on February 27, 2025
Posted by: dgf2
User Friendly, took less time than anticipated to complete. Reviewed and was completely satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Turbo Tax Customer Service with Leondra
on February 27, 2025
Posted by: Review 20250227
from Virginia
Leondra was very knowledgable and professional. It was a pleasant customer service experience speaking with her as she walked me through an area of concern. Her time and patience is truly appreciated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax needs to improve the final forms edittin
on February 27, 2025
Posted by: boa100
from Vallejo California
I was not able to add my email address on the tax forms, I was not able to add my bank routting number and account number only because I was not getting as refund some times that info is important because there has been times the goverment give economic relief aid and if they do not have a bank account they can not send a direct deposit the email is important as a way of contact
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Tricky Pricing
on February 27, 2025
Posted by: DeeTee1
from TX
The product has tricky pricing practices. The discounts look great, until they charge you a deposit fee for the same amount of the discount. There is no discount and no benefit for repeat users.
Written by a customer while visiting turbotax.intuit.com