Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Ability to view worksheets
on February 28, 2025
Posted by: is this really necessary
Overall, very pleased with this product. An improvement for me would be the ability to see the worksheets used in determining the values entered into the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First impressions
on February 28, 2025
Posted by: Dree23
from Texas
This was my first year using TurboTax and I will be a returning customer. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DEFINITELY RECOMMEND!!!
on February 28, 2025
Posted by: Turbo_Faithful
This was my first time filing and TurboTax made it so incredibly easy and quick! This was such a great grest experience!! Thank you TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax doesn't accept overseas CCs on US banks
on February 28, 2025
Posted by: Pretty darn lousy
from Japan
TurboTax still does not accept credit cards on US banks with an overseas address. Nor will it accept overseas phone numbers. Next year H&R Block.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax helps a lot
on February 28, 2025
Posted by: louannchaudier
Turbo tax is a fine program. It took me a long time to do my returns because of two confusing things: RMD and slowness of my computer :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Incorrect Return Amount Displayed
on February 28, 2025
Posted by: RobW1981
from Texas
I was a bit upset that the amount displayed for my federal return was about $120 less than what it showed on my tax return forms. Unfortunately, I was unable to see this until AFTER I had already paid $75 for usage and filing. TurboTax needs to do better to reflect the amount on the currently calculated tax forms as what the expected return will be (displayed in top-left while going through return).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand
on February 28, 2025
Posted by: Jermjerm91
from Greenville, SC
Turbo tax makes it easy to understand what I’m reporting. It helps with clear input options.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is excellent.
on February 28, 2025
Posted by: Hank2025
from Tennessee
Excellent product. It is efficient and very easy to use.
Written by a customer while visiting turbotax.intuit.com