Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax keeps me in control of filing taxes
on April 6, 2026
Posted by: CherylAtLake
from MN
TurboTax keeps me in control of filing taxes. I like that it displays my history and it offers good Help.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was very helpful!
on April 6, 2026
Posted by: MayNik
from BayArea, California
Turbotax made things simple while filling up my taxes. The features were to the point with information and guidance. The calculations were precise.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a tremendous value.
on April 6, 2026
Posted by: Anonymous
from New York
We've been filing with Turbo Tax for over 20 years. Very satisfied.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I think it is getting very expensive
on April 6, 2026
Posted by: kayker
from California
I did not use an expert, I was tired of being asked repeatedly for more money from different options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend Intuit Turbotax
on April 6, 2026
Posted by: Wings262
from IL
Intuit Turbotax was easy to complete and very comprehensive. It walked me through every step.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax online
on April 6, 2026
Posted by: Suzray
from Virginia
For many years I have prepared my taxes by installing the TurboTax software on my PC. I was not able to do that this year and therefore prepared my taxes online. It seemed more difficult. Much prefer the "old" way.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
looking like shysters.
on April 6, 2026
Posted by: leaving2025
from Virginia
I spent so much time trying to figure out how you are trying to take my money while providing the minimum basic service for the yearly double digit rising price. You are blowing it. I will be looking into other options for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Used to be good. This year it was a terrible expe
on April 6, 2026
Posted by: ChiefAthena
from Washington
Used to be good. This year it was a terrible experience. Hidden costs and fees and a clumsy interface.
Written by a customer while visiting turbotax.intuit.com