Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Do not recomend
on February 28, 2025
Posted by: Mariaqwertyuiipp
Too complicated! Shows different results. The explanations are not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use Turbotax
on February 28, 2025
Posted by: Self_Filer
from California
Guided Easy to use forms. Walks through all scenarios. Useful search and explanation feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 28, 2025
Posted by: Al 96
from Lakewood, CO
Easy and not hard to work thru. If prepared ahead of tme will go smooth.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 28, 2025
Posted by: hanman5
Great and so easy to use, sometimes confusing, but always helpful people around to assist.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax rocks the axe!
on February 28, 2025
Posted by: Cjx1
from Ohio
It's easy to step up with no fear and get the job done. The software prompts you through the process and if you have mistakes it's easy to go back and correct and get back on track.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth sailing... for the most part ;)
on February 28, 2025
Posted by: SwiftKick237
from Bethel, CT
I think if I pay $100+ for federal taxes, and my refund is only $3, then it would be nice if you threw in state taxes for free. $150 is a lot of money to pay for a fully automated system with almost no human involvement. However, despite my gripes about the cost, the system itself works very well, which is why I keep coming back. It's a great UX, with a very intuitive interface. My only complaint about the software side is that I should be able to override the "missing data" fields, specifically, the "taxes on my residence" item-- it kept asking me for a date on "p. 3, 4" which was not a field in the window that was open. I wanted to skip that part, but it wouldn't let me, so I just entered the last date of the year and kept it moving. Other than that, it was smooth sailing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GreaT !!
on February 28, 2025
Posted by: MickeyGodwin54
from Gaston,SC
I love how easy it is to use Turbo Tax.. especially how they walk you right through it and let you know whether or not you're doing great.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 28, 2025
Posted by: ferni0793
Great service love the program and available refund options
Written by a customer while visiting turbotax.intuit.com