Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is a ripoff! Should be provided by IRS!
on February 28, 2025
Posted by: AMBx
from ME
This should be provided by the IRS. I felt trapped by your monopoly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Tax Time Easier
on February 28, 2025
Posted by: JSTK
It's an excellent program because it's easy to use on your own, especially if you use it year after year. You can carry your information over from the previous year, making the process quicker.
The software guides you through the entire process and is loaded with information if questions arise.
The software guides you through the entire process and is loaded with information if questions arise.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 28, 2025
Posted by: TDClark
from West Chester PA
Turbo Tax makes filing your taxes easy - the information provide helps you understand what information you are supplying and where it can be found.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
error prone, cumbersome, and confusing as ever 😔
on February 28, 2025
Posted by: X1011
from Pittsburgh, PA
too many errors in importing data and entries "needing review", even though all the info was provided on the forms. It's also confusing and to figure out what info is missing and enter it.
incorrectly imported my PDF from Apex Clearing, even though I later found a way to import directly from Apex Clearing by entering my account number and the Payer ID, which obtained the correct info. TT should guide me toward the most reliable import method.
There's not enough visibility into the crypto cost basis calculation, and it did not process my LTC to BTC trades from Gemini, so I had to manually input summary entries from Gemini's gain/loss form, which TT's form is not designed for: I had to manually add up the currency amounts for the asset descriptions, and it demands a single disposal date, even though there are multiple.
PA state return had weird questions and forms, as always. Foremost, it wouldn't let me file until I picked an entry on a worksheet from a list of school districts in a far-off county. It also asked for acquired and disposed dates for a Kraken sale, even though TT has that info from the tx history import.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the way to go!
on February 28, 2025
Posted by: Chicho83
Excellent Service, highly recommended to anybody wanting a self-efficient and comprehensive portal!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax saves time
on February 28, 2025
Posted by: Spencerlikestaxes
from Asbury Park,NJ
Very good option for people who don't understand taxes and feel overwhelmed by the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Misleading prices.
on February 28, 2025
Posted by: JGG2004
from North Carolina
Overall experience was fine. Prices seem a bit shady.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 28, 2025
Posted by: Keisha BO
This app was easy to use and navigate… I will use turbo
Written by a customer while visiting turbotax.intuit.com