Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on February 28, 2025
Posted by: Vivo5
Easy process (not with IRS) to take care of rejected forms because of IP-PIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid product
on February 28, 2025
Posted by: TamBam2025
from Chicago
Very good product but not always easy to edit prior changes - cannot get to individual fields (especially after quality reviews for errors).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
worst experience
on February 28, 2025
Posted by: Tom Q1
from CT
Awfully hard to understand. I have been a turbo tax user for years, going back to the 1990's tTHIS WAS MY MOST CONFUSSING AND AWFUL EXPERIENCE EVER!!!!!!!
i THINK I MIGHT SWITCH TO ANOTHER VENDOR (H&R) next year.
i THINK I MIGHT SWITCH TO ANOTHER VENDOR (H&R) next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 28, 2025
Posted by: Kari1982
Jared was super helpful and patient - I called with a problem and he was super awesome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very reliable
on February 28, 2025
Posted by: DZ94
I have used Turbo tax for years and they make filing taxes easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!!!
on February 28, 2025
Posted by: Musixman
from MA
It was great! I actually had to get on a phone call and the agent, Shawneen, was awesome!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very useful
on February 28, 2025
Posted by: jpkccc
from Harrisburg, PA
great service for last 20 years I've used, l like to use live advice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied!
on February 28, 2025
Posted by: bmio
from South Carolina
User-friendly and everything is very streamlined. I've never had issues with TurboTax as a platform.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com