Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,647 Reviews)
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is Awesome
on February 28, 2025
Posted by: TylerLila
glad to use turbo tax, It was easy for me to use it .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes done easy
on February 28, 2025
Posted by: 1anddone1
great easy to use website and service. keeps getting better each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is NOT free
on February 28, 2025
Posted by: Annoyed by Deception
from UTAH
I find turbotax to be deceptive. You go online and look up different tax programs and turbotax says they a free...TURBOTAX is NOT free. Don't be deceived. Even very basic taxes like mine, they find a reason to make it cost $100 for a federal refund. And then they tried to find every way possible to get more money from you if you aren't paying attention. Do not use your refund to pay the bill that shouldn't be there, they will try to charge you $40 more. Stay alert because all they want your CASH.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax knows stuff I don't!!
on February 28, 2025
Posted by: HLJ85
TurboTax may or may not be smarter than me, but it definitely gets there 100 times quicker! My taxes have a few unusual quirks, and I learn something from Turbo Tax every year. Example: this year Turbo Tax came up with two entries that did not make sense to me. I did a little research on the IRS instructions for those particular lines on the 1040, completed my own worksheet, and voila...it all made sense and TurboTax knew what it was doing all along!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go to Tax Software
on February 28, 2025
Posted by: Venkat60
from Farmington,MI
Easy to follow instructions, though there may be some additional details needed on some complex tax terms.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 28, 2025
Posted by: Steve41333
I have been using turbo tax for 5 years and turbo tax makes each year using it very nice and fast so i dont spend to much time on taxes or worrying about it not getting done on time
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sneaky hidden fees
on February 28, 2025
Posted by: J McGee
from San Francisco, CA
I enjoyed TurboTax during its earlier years. Now, they really push upsells, misleading prices, and hit you with them all after you have done the work of putting in all of your information. It's a shame they lobbied so hard to make Americans rely on their service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy filing
on February 28, 2025
Posted by: BloodSorcerer
from Massachusetts
Pretty streamlined and easy. Didn’t have to do any excess work and paying out a small fee for a lot easier of a process is worth it.
Written by a customer while visiting turbotax.intuit.com