Overpriced, feel like you're trying to scam me at every turn, and it's confusing. I use it because it's always rated better than other systems. I can't imagine how bad the others must be.
For some reason this year, there was no running status of my owed taxes at the top as I filled in the information for my tax return. I missed having that information as I went along. Everything was pretty straight forward. Happy that my taxes are done.