Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,645 Reviews)
Rating breakdown 49,645 reviews
5 Stars
36,174
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Disappointed
on February 28, 2025
Posted by: JMayVT
from Parkville, MO
My tax filing was delayed by over a month due to an error message stating my Tax Year 2024 transmissions are not available. I was finally able to file today, 2/28/25, only for the state return to be rejected. Our situation has not changed from last year, so I don't know what the issues was, but we've never had a delay like this from turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD BUT RMD SECTION NEEDS WORK
on February 28, 2025
Posted by: BJOSLIN
Overall easy to complete, but the RMD vs ACTUAL distribution was very difficult to decipher. Intuit should take another look at that section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excelent
on February 28, 2025
Posted by: jojo jammer
what do you want me to say You did good lets not be too particular
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
concern
on February 28, 2025
Posted by: Bluebird81
from georgia
I don't like all the fees that have been added. We should not have to be charge to process when we are already paying 99 to file plus extra
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 28, 2025
Posted by: Kristin nerton
Love it easy to use snd follow the platform . Help is easy access as well if needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I will use Turbo tax next year
on February 28, 2025
Posted by: HBC with e
from McMinnville TN
I like the old version more than the 2504 version. Too much signing in and checking.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is terrible
on February 28, 2025
Posted by: Not happy1212
from United States
Terrible experience. Would not accept zip codes on my 1099 forms. Created such a headache. Seems to be a problem that has gone on for years with TurboTax. Won't use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Fan for Life!
on February 28, 2025
Posted by: RichieDog
from Germantown Tennessee
I love this application. The only difficulties that I had this year was with importing the 1099 documents and reviewing my initial wizard set up responses. So, I had to manually enter some of the data in the app which was no big deal. Some of the wizard questions that I answered when I started entering data into the application didn't seem to be accessible or available for the final review of the 1040 (e.g., questions related to healthcare coverage). I felt like I might have possibly had an error buried in the return, but I wasn't effectively able to use the FAQ to find how I responded to those initial healthcare profile questions. I would say that both issues were partly related to me being impatient with the document import and data entry process. Overall, a very positive user and customer experience. Keep up the great work!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com