Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,645 Reviews)
Open Ratings Snapshot
Rating breakdown 49,645 reviews
5 Stars
36,174
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Works great
on February 28, 2025
Posted by: eaglebird
from 98275
Very easy to use. This is our 4th year. Switched from using a CPA and this is less expensive with excellent outcome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Unhappy with the process this year.
on February 28, 2025
Posted by: SBost
from Spring Branch, TX
Lots of changes since last year. Very hard to follow and not easy to navigate through the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great service
on February 28, 2025
Posted by: AA8885
from Phoenix, AZ
Very user friendly and FAQ section, have been using for years and always meets expectation
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is a breeze!
on February 28, 2025
Posted by: ErinR86
from Anchorage, Alaska
Easy to navigate and simple to understand answers to questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
quick and easy
on February 28, 2025
Posted by: Dude70
from alabama
I have been using TT for years and it is quick and easy and very thorough.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Use this app and you will be happy with it. !!!!!!
on February 28, 2025
Posted by: CharleyCovid19
Turbo that is easy to follow and reasonable price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good program, easy to follow.
on February 28, 2025
Posted by: SGWalker
from Westminster, MD
I found TurboTax, for the most part, to be self explanatory and easy to use. The only problem I had was with the RMD which I had no idea what that was (1st time preparing my own taxes). I had to do a little research before I got the figures plugged in correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Fairly easy
on February 28, 2025
Posted by: Beepeer
would prefer together a copy of forms annd instrutions prior to completing the work
Written by a customer while visiting turbotax.intuit.com
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