Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax should be better for how much it costs
on April 7, 2026
Posted by: MattF29
from Texas
I use TurboTax because I have been using TurboTax for a few years and know how to use it. I don't think it is good. It frequently has errors, especially this year, when it couldn't import any tax info for me from last year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate thru and did it myself
on April 7, 2026
Posted by: RCB2026
from Georgia
TurboTax is very interactive with helpful information and guidance which helped me to prepare my filing by myself. The software is very upto date, accurate and covers all features and options. It is compatible with any browser. I like the verification process which gives the confidence.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo is cool
on April 6, 2026
Posted by: Dmoney2324
from Va
It's fine I dont have much experience with the tax thing so I think k it is great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy
on April 6, 2026
Posted by: Bret Douglas Kitner
from MN
Easy to use and search box had all the answers. I like the tracker for my refund. The questions were thorough and to the point. HSA info was helpful to my return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax does the job
on April 6, 2026
Posted by: ChrisT2025
from Californai
problem with the review of income section, specifically sale of stock
required review, however after review it still insists on review
after 10 tries, i just ignored the section
AI generated help said to just toggle the section a few times
required review, however after review it still insists on review
after 10 tries, i just ignored the section
AI generated help said to just toggle the section a few times
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad stuff me dont like
on April 6, 2026
Posted by: shanezh
from new Jersey
Charged me full price even if my other state tax is zero. I was not sure if I should file that or not so I chose to do it but charing me extra for that feels greedy, next year I prob would ask an accountant to do it for me instead.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good
on April 6, 2026
Posted by: ivy63
from FLORIDA
Very easy to use but pricey. Easy but pricey. I have nothing else to say. Comments should be optional.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend.
on April 6, 2026
Posted by: MeBPalisade23
from Colorado
User friendly, trouble free. I was hesitant to file taxes on my own. It was easy!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com