Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,645 Reviews)
Rating breakdown 49,645 reviews
5 Stars
36,174
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
almost unhappy
on February 28, 2025
Posted by: MJVBGRASS
from Brookfield Wi
If I had I filed earlier I would have missed the 20% off offer that I received in an email.
This saved me $30, but I would not have been happy had I missed the offer. The offer should be provided while doing the tax return.
This saved me $30, but I would not have been happy had I missed the offer. The offer should be provided while doing the tax return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible
on February 28, 2025
Posted by: jackb007
Terrible interface, non-intuitive, extremely circular. I got a weird warning at the end to check tax withholding information for my Form W-2G or Schedule K-1, but I didn't have either of those forms. No way to add a designee for the IRS to speak with on my behalf. Just awful software. Won't be using it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long Time Client and Senior Citizen.
on February 28, 2025
Posted by: John 80 Plus
from Tullahoma Tennessee
I have used Turbo Tax for more than three decades, I believe. The REM issues were a little confusing but that is on the source and not Turbo tax. I like doing my own taxes and I feel safe with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on February 28, 2025
Posted by: Gamma3
Turbo Tax is user friendly and has useful tools provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Eazie Peazie
on February 28, 2025
Posted by: Retired and still tired
from MA
Have used it for years and love it! It is easy peazy!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on February 28, 2025
Posted by: Ilovelexi
from vermont
easy to use,thank god for this easy way of doing thisd
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on February 28, 2025
Posted by: Gk33
I did not get live help, but was able to do with standard guide on subject
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing taxes is so difficult!
on February 28, 2025
Posted by: Joe Frustrated
In my experience with TurboTax, I've been frustrated by what appears to be limited functionality when it comes to importing stock transactions. Despite Charles Schwab being one of the largest brokers in the US, I found that TurboTax seemed unable to import my PDF statements containing stock sales information, forcing me to manually enter each transaction separately - a tedious and time-consuming process. Beyond this specific software limitation, based on my personal experience with TurboTax and publicly available information, I'm disappointed with what I perceive as their business practices. According to news reports Intuit has spent considerable resources lobbying against proposals for simplified tax filing systems. I find it frustrating that in my experience, the tax filing process in the US remains more complicated than in some other countries where governments provide pre-filled forms.
Written by a customer while visiting turbotax.intuit.com