Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,663 Reviews)
Rating breakdown 49,663 reviews
5 Stars
36,184
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Convenient to complete and file.
on April 7, 2026
Posted by: Cookie 82
from Indiana
We were able to file and pay taxes online.
The status of progress is helpful.
The status of progress is helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 7, 2026
Posted by: angrierbytheminute
from CT
I've used T Tax before. 2025 is VERY user unfriendly. Can't find forms, SSA worksheet. Info shown on printed 1040 difficult if not impossible to find/correct in program. Before filing ask for info to be sent to my phone, e-mail. I've used $40 software that, in my opinion, was much better. Don't plan to use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome with Personal and Business
on April 7, 2026
Posted by: Remo9007
from Texas
This is really amazing and would suggest to do it by yourself for anyone who doesn't want to depend on CPA
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 done
on April 7, 2026
Posted by: Finished 25
from MN
I prefer the interface in the desktop version of turbo tax but online version worked just fine
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
abolish ice
on April 7, 2026
Posted by: US out of foreign oil
from NC
awesome happy fun time roller coaster cupcake sunflower
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
support
on April 7, 2026
Posted by: ammubommu
from MI
Support staff are very helpful, patient, courteous, knowledgeable
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ancient User
on April 7, 2026
Posted by: PVGE
from FL
I've been using TurboTax for decades now. I started with CD's, then downloads and now online. It's been super useful and acucrate. At the same time, this year's version seemed more disconnected than previous years. Pulling info from my banks was more cumbersome (it appeared that you and the banks - more than one, weren't having a good communication). I had to repeat a few times and inn some forms I had to enter data mannually.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been using TurboTax for years!
on April 7, 2026
Posted by: JDB1985
from Florida
I have used TurboTax for years because it i always so quick and accurate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com