Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!
on February 4, 2025
Posted by: Dye11
from Tennessee
Easy to use and always helpful! And if you don't know something, its easy to look up on their site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
If your taxes are simple, Turbo Tax is perfect.
on February 4, 2025
Posted by: charliebitme
from Los Angeles, CA
For simple returns, it's easy, quick, and reliable. I've enjoyed Turbo Tax for almost 10 years (I feel so old typing this out, haha), and it does the job.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 4, 2025
Posted by: Thedoria
Easy to use thank you for the time and support will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Do yourself a favor and find another website!
on February 4, 2025
Posted by: vjazr
from IL
turbo tax is easy to use. i been doing my taxes here for years and they save your old data but i think its time to look for something else . they are charging a lot to file your taxes . they start by saying is free but then at the end it ends up being a lot . do yourself a favor try the free website from the IRS or look around for free websites they have . next year im going to try something else . not satisfied with turbotax anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 4, 2025
Posted by: Edith Marie
Easy to use! They will guide you step by step. Highly recommend!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Where did all my tax money go?
on February 4, 2025
Posted by: LifeDoesntMakeSense1234
from Lubbock, TX
It was better than a colonoscopy and much cleaner.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No longer a happy customer
on February 4, 2025
Posted by: Not returning 2025
from Virginia
Normally has been well. I do not care for the fact that you do not update the IRS forms on time thus, holding up the filling process and you are quick to take payment. I will reevaluate using this next especially being a loyal customer for several years and I have to pay to file both state and federal filing. As a returning customer we should be able to federal or state at no fee. Other companies that do the same service do not charge their returning customers to file. If I hadn't of already paid you I would have used another service since Intuit is the delay in getting the forms in their system NOT THE IRS !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We like TurboTax a lot
on February 4, 2025
Posted by: KZW2023
from Texas
We've used the app for years and it's very helpful!
Written by a customer while visiting turbotax.intuit.com