Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
much improved from 15 years ago.
on February 28, 2025
Posted by: JFK101
from Windsor Locks, CT
Taxes are intimidating but one thing I got confused was were to enter my mileage deduction. It was on the last arrow page. A note to review all tabs would be helpful rather than a note saying it will be recorded elsewhere.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Longtime customer, but for how much longer?
on February 28, 2025
Posted by: nicknamessuck00000000099
The gamification is annoying, and the cross-selling is getting out of hand. Need to work out better ways to import financial info involving less disclosure of security information. More specialized 1099 information was hard to find and inconsistent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a time and stress saver
on February 28, 2025
Posted by: MASS resident
I have been filing with Turbo Tax for the last five years. It was free for the first two years, and then I had to pay for the upgrade. I love the simplicity of the system and their detailed explanations. Everyone is stressed about taxes, but I am not knowing that TT is there for us! I just wish I knew their rate ahead of time, but you won't find it out until you finish. Overall, it is a great tool!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep the tax stress low!
on February 28, 2025
Posted by: Missy Mo
from Washington, DC
Taxes can be throw things across the room tough and Turbo Tax has been a friend to me since their inception.
Grateful for the guidance!
Grateful for the guidance!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good
on February 28, 2025
Posted by: K80Kat
from Tennessee
I wish I could search and file specific forms and then complete the rest as needed. But filing was pretty easy and did not take as long as I thought! I use it every year and never have any big issues.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costs more?
on February 28, 2025
Posted by: Cookie42090
from Seattle, WA
It seems like every year I'm paying more and more for TurboTax despite using the most basic option possible. It's annoying!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax -Thanks
on February 28, 2025
Posted by: Trm20
First time filing and this was helpful in making sure I understood the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is what I use
on February 28, 2025
Posted by: 7Katy
from Beaumont TX
I work for the competition -- But I prefer to complete my taxes with Turbo Tax -- there form give you an understanding of why we do taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com