Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great!
on March 1, 2025
Posted by: TCarlso41
from Florida
Fast, easy and reliable. Appreciate the explanations of things I am not familiar with.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Sweet
on March 1, 2025
Posted by: AnneAnd
Easy to use, step by step instructions and advice along the way. I've used turbo tax for many years and have never had a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use as Always
on March 1, 2025
Posted by: DStron429
from Florida
Although I was surprised by the price increase, the product is just as easy as ever to use. Simple questions. Simply worded. All around easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is terrible unless you have just a W2
on March 1, 2025
Posted by: Davidmjr
from WI
Honestly its a little expensive and I am constantly fighting the program to accurately apply the correct percentage of deduction on expenses. I had to restart a few times specifically because of the programs limitations. I also received a 1099 from gambling and was unable to deduct expenses against the 1099, so I was literally unable to add the form. Given what turbo tax charges, and the complication of using it, I think next year I will be going to a tax preparer in person, which is usually cheaper, and can enter information correctly for some of the uncommon situations I have. The only thing I find useful, and has kept me in the eco-system is the fact that TurboTax stores all of my information and transfers it year over year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Flash
on March 1, 2025
Posted by: amaablaze
I finished filing in 40 minutes! Absolutely incredible how fast and easy my experience was!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy with Turbo Tax
on March 1, 2025
Posted by: taxpayer07
from CT
Does the job, I am happy with it, would use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don't like to Require Upcharge
on March 1, 2025
Posted by: TooExpensive76
from maryland
It is easy to use TurboTax but my return is basic but I did have 1099-Div, so I had to pay an extra $40-50 to upgrade. I don't think it was warranted and would have switched providers if the results had been the same but I saved more money with Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 1, 2025
Posted by: KSL67
from Hartford, CT
Software is easy to use especially when you have used it in prior years
Written by a customer while visiting turbotax.intuit.com